Privacy Policy

1. General Information

At OH Digital Agency (hereinafter, “OH”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you access and use our website ohdigital.agency (hereinafter, “the Site”) and our digital services. By using the Site or providing us with your data, you expressly accept the practices described in this Policy.

2. Data Controller

• OH Group OÜ
• Commercial Registry: 16663263
• Entity type: Private Limited Company
• Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Lõõtsa tn 2a, 11415, Estonia
• Legal email: legal@companio.email
• Operational email: florencia@ohdigital.agency
• Phone: +54 9 11 7147-3477

3. Data We Collect

• First and last name
• Email address
• Phone number
• IP address and approximate geographic location
• Browsing information (cookies, pages visited, clicks)
• Billing and payment information (processed through secure platforms)
• Username and password (if you create an account)

We may also collect other data that you voluntarily provide when completing forms, enrolling in our courses, contracting our services, or communicating with us.

4. Purpose of Processing

• Provide our digital services (web development, design, marketing, automation, etc.)
• Manage your account and contact requests
• Send technical, educational, or promotional information, if you have given your consent
• Process payments and billing through secure platforms
• Improve user experience and analyze behavior on the Site
• Comply with legal and regulatory obligations

5. Legal Basis

• The consent you provide by accepting this policy
• The execution of a contract (if you contract our services)
• The legitimate interest of improving our services and communication
• Compliance with legal obligations

6. Data Retention

Your data will be retained for the time necessary to fulfill the purposes for which it was collected, and subsequently for the periods required by law or until you revoke your consent.

7. Data Security and Protection

OH applies appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, access controls, firewalls, and internal policies.

However, please note that no system on the Internet is completely infallible. OH cannot guarantee absolute security against cyberattacks, but is committed to responding appropriately to any incident.

8. User Rights

You can exercise your rights at any time, in accordance with applicable regulations:

• Access – Know what personal data of yours we hold
• Rectification – Correct inaccurate or incomplete data
• Erasure – Request the deletion of your data
• Objection – Object to processing for certain purposes, such as marketing
• Portability – Obtain a copy in a structured format

Write to us at legal@ohdigital.agency with the subject "Exercise of rights" and include your full name to exercise these rights.

9. Use of Cookies and Similar Technologies

We use cookies to improve your experience on the Site. You can manage your preferences in your browser settings.

• Technical and functional – necessary for basic operation
• Analytical – for anonymous browsing statistics
• Advertising – to display relevant ads
• Social – to integrate social network features

By browsing the Site, you consent to the use of cookies under this policy. You can disable them at any time from your browser.

10. Sharing Data with Third Parties

We do not sell your data. We only share it in the following cases:

• With technology providers who help us deliver our services (for example, email platforms, CRM, analytics, automation)
• With payment gateways (for example, Stripe, PayPal)
• When legally required or in response to a court order

11. Third-Party Tools

The Site and our services may integrate third-party tools such as Google Analytics, Meta Pixel, Hotjar, Calendly, Manychat, among others. These tools may collect data under their own privacy policies.

12. Modifications to this Policy

OH may update this Privacy Policy at any time. We will notify you of any significant changes through the Site or by email where appropriate. We recommend reviewing this section periodically.

13. External Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices or the content they publish.

14. Contact

If you have questions, suggestions, or wish to exercise your rights, you can write to us at:

• Email: florencia@ohdigital.agency
• Phone: +54 9 11 7147-3477

15. Supervisory Authority

If you believe that your rights have been violated, you can contact the data protection authority of your country. In the European Union, this is the EDPB – European Data Protection Board.